KUALA LUMPUR: All tax service counters at branch offices, satellite centres and revenue service centres of the Inland Revenue Board (LHDN) will operate by appointment basis only beginning today.

       In a statement, LHDN said counter operating hours would be from 8am to noon, subject to the working days in each state.

       Appointments can be made via e-Janji Temu at www.hasil.gov.my, it said yesterday.

       “IRB would like to advise customers who have appointments to always update their Covid-19 Risk Status on the MySejahtera app, and comply with standard operating procedures set by the government to curb the spread of Covid-19,” said the statement.

       All enquiries can be directed to Hasil Care Line at 03-8911 1000/603-8911 1100 (overseas) or HASiL live chat, or IRB’s portal at https://maklumbalaspelanggan.hasil.gov.my/MaklumBalas/ms-my/.

       Meanwhile, the Employees Provident Fund (EPF) will open its service counters at branch offices nationwide beginning today from 8.30am to 2pm on weekdays for selected services.

       The move is made to accommodate the needs of members, while simultaneously balancing health and safety aspects of its personnel and members who are present at branch offices.

       In a statement, the pension fund said the selected services are withdrawals for age 50, 55 and 60, withdrawals for health reasons or death, as well as collection of payment orders (PO) or banker’s cheques.

       “Members are required to schedule their appointments through the Janji Temu Online link www.kwsp.gov.my/janjitemu,” it said, adding that EPF would contact members to arrange for the PO and banker’s cheque collection for their withdrawals.

       Members are also advised to use EPF’s online services, i-Akaun (Member) and i-Akaun (Employer) to facilitate the provision of services. For more information, call EPF at 03-8922 6000, or visit www.kwsp.gov.my. — Bernama