A DISABLED woman is furious after a housing association left her without a working shower for more than a fortnight.
Annette Lewis-Rendle initially reported the issue of a faulty pump in her wetroom to her landlord Hyde Housing.
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Annette Lewis-Rendle was left without a functioning shower by her housing association Credit: SWNS 3
The 61-year-old has been forced to travel miles to her daughter's house to wash every day Credit: SWNS
But since her specialist facilities have been left out of action, she is now forced to travel to her daughter's house to shower.
The wetroom - that was installed last year - includes a shower seat, curtains on both sides and specialist flooring.
Mrs Lewis-Rendle, 61, was briefly visited by a plumber on August 6 - five days after she raised the issue - but the plumber couldn't resolve the problem.
Last Wednesday, another plumber and an electrician visited the property in Kent and claimed to solve the issue.
It seemed afterwards the shower and pump did work - but only for a matter of seconds before it would cut out again.
A Hyde Housing spokesman says it has been in contact with her to arrange another appointment.
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After reporting the latest problem, the mum-of-five was initially told that her £150-a-week rented property wouldn't be visited again until Thursday September 2, but she is now due to be seen tomorrow.
Mrs Lewis-Rendle, who moved into the property in 2018, is registered disabled, and uses crutches to walk and a mobility scooter to get around.
Asked how the situation had made her feel, she said: "Angry, very angry, and I’m very stressed with it all.
"They shouldn’t treat a disabled person like this."
Mrs Lewis-Rendle - who lives with her eight-year-old Jack Russell dog, Rusty - has to travel over two miles to use her daughter Tina's shower.
She describes the shower as a very small cubicle compared to her wetroom.
A Hyde Housing spokesman said:
Hyde’s Responsive Operations Manager said:
“We first became aware that there was an issue with Mrs Lewis-Rendle’s wet room on 2 August, and we attended the same day as an emergency. The fault was not on the shower but the pump – which meant that there was still water running (Mrs Lewis-Rendle has not been left without water).
“We replaced the pump on 11 August.
"However, we were made aware that unfortunately the water turns itself off after 60 seconds.
"We immediately tried to arrange an appointment for a plumber and electrician to attend and rectify the problem as soon as possible.
"We would have reattended on 13 August, but this was not convenient for Mrs Lewis-Rendle. The appointment has now been confirmed with Mrs Lewis-Rendle for tomorrow, 19 August.”
We've contacted Maidstone Council for comment.
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Annette has been without a working wetroom for over two weeks Credit: SWNS