KUALA LUMPUR: Telekom Malaysia Bhd (TM) has started migrating its unifi customers to private IP to enable more seamless connectivity and better security.
The telco said the migration involved its unifi customers subscribing to unifi 30Mbps, 50Mbps and 100Mbps plans and currently on dynamic public IPv4 Internet Protocol (IP) addresses.
“These customers are being migrated to private IPs, which will enable them to experience seamless connectivity in a more secured environment,” TM said in a statement Friday.
TM said the process would be executed remotely from its end, so the customers involved with this migration need not perform any action at their end.
Customers using CCTV IP-Based and known hosting will not be impacted as they will be excluded from the migration exercise, it said.
“This activity is ongoing, with minimal downtime (if any) of merely between 2 – 5 minutes. Upon completion of the migration, customers’ internet performance will not be affected. All impacted customers are notified in advance,” TM said.