PUTRAJAYA (Bernama): Government service counters, which have not been physically opened during Phase One of the National Recovery Plan, will resume operations nationwide beginning July 1 (Thursday) with certain operational procedures, says Tan Sri Mohd Zuki Ali (pic).

       Government service counters have not been physically operating since June 1, excluding health service, police stations and international entry points involving customs, immigration and quarantine.

       The Chief Secretary to the Government said the government decided to do so, after scrutinising the pressing need to open its counters, based on public feedback.

       He said the opening will involve services that cannot be carried out online with not more than 50% of counter staff capacity, and is available only on appointment.

       "Heads of departments must ensure all Covid-19 standard operating procedures (SOP) issued by the National Security Council and Health Ministry are adhered at all times, in balancing optimum service delivery to clients and to prevent Covid-19 at the workplace, ” he said in a statement Tuesday (June 29). - Bernama