Workplace culture is often seen as a driver for organisational performance.

       If it is healthy, it can be a source of motivation for employees to be productive. An unhealthy culture can cause disruptions and failures.

       Cultivating the right culture is essential especially in the current pandemic as working conditions have changed drastically.

       About 69% of Malaysian respondents to PwC’s Global Culture Survey 2021 (Malaysia report) think their workplace culture has been a source of competitive advantage during the pandemic.

       Some 86% of them believe their organisation’s culture must evolve in the next three years so as to grow, succeed and retain the best talent.

       About 80% of senior management employees feel a personal connection to their organisation’s purpose as opposed to only 57% of those below and middle management.

       It is therefore important for companies to identify and focus on a few critical behaviours that can help achieve their business objectives.

       However, the opinions of the leaders and workers are often divided over the issues of workplace cultures.

       Culture, as identified by PwC, is a self sustaining pattern of behaviour, its components comprise instinctive, repetitive habits and emotional responses. If people are an organisation’s greatest asset then culture should be a valuable commodity too.

       There were over 3,000 respondents to the global survey of which 258 were Malaysians across various industries and job levels.

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