The refugee pointed at nearby militia troops and said: "Look, they are just sitting and chatting, they are not aware of the people crossing.
"I thought I rescued my family to a safer place, but now I live on the frontline of the war.
"They may attack each moment.
"We are afraid of both the Taliban and government forces."
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The residents of Herat have been shocked by the speed of the Taliban's advance following the evacuation of US troops from Afghanistan.
The governor of Herat, Haji Amir Saeb, has called on the populace to band together to defend against Taliban incursions.
Speaking to the Daily Mail one of the militiamen said: "The call from Haji Amir Saeb’s office was very short.
"They told me, 'the enemy is entering the city, it is now your duty to defend the southern security belt'.
"Since then, I am guarding here, and fighting with the Taliban some nights.
"I will stay here until I get a bullet in my head."