FUMING McDonald's fans claim a TikTok video shows why the food can be cold when it's delivered.

       The clip shows bags of pre-packed takeaways stacked on a counter waiting to be collected in a busy restaurant.

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       McDonald's fans claim a TikTok video shows why food is cold Credit: tiktok

       A voiceover states: "This is what happens when you take 45 minutes to make one order and no drivers want to collect."

       The camera pans around to show the paper "McDelivery" bags stretching back as frantic restaurant staff shout out order numbers.

       While the location of the franchise in question was not mentioned, viewers quickly took to the comments to blast the chain itself.

       One customer claimed food arrives "stone cold" due to restaurant delays - while another asked why managers don't refuse orders until the rush dies down.

       McDonald's uses delivery apps Uber Eats and Just Eat to get food straight to customers' doors.

       But drivers themselves claim they often turn down orders from the takeaway due to long wait times which leave customers dissapointed.

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       Laura commented: "Problem is that even if the drivers do accept the order it's stone cold and the customer blames the driver."

       Brad wrote: "What happened to the time card system? After 10 minutes it should be thrown. That's always been the case."

       Louis asked why "the manager doesn't think to stop Uber orders until the backlog is gone" while Maya Wilson said: "I waited two hours for McDonald's on UberEats just for them to cancel my order. Two hours."

       A delivery driver also chipped in, adding: "As a delivery driver I purposefully never accept McDonald's orders.

       "They NEVER tip well enough and always waste your time."

       McDonald's have been approached for comment.

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       The clip shows bags of pre-packed takeaways Credit: tiktok

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