DENGKIL: Works Minister Datuk Seri Fadillah Yusof has directed PLUS Malaysia Bhd to find a solution to the congestion issue reportedly happening at its toll plazas following the implementation of its radio frequency identification (RFID) system.

       He said the RFID system implemented by PLUS was supplied by Touch’ n Go Sdn Bhd (TnG).

       “I have contacted them (PLUS and TnG) after receiving complaints, and I have asked them to explain to the public and come out with a solution arising from the implementation of RFID.

       “When it is a pioneering project, it will face certain issues that need to be solved,” said Fadillah when met by the media after observing the opening of Dengkil Bridge at FT31 (Jalan Banting Semenyih) Seksyen 20.80 here yesterday.

       Online media and social media users have alleged that traffic at several toll plazas like at Bandar Seri Putra, Bangi and Sungai Besi had become congested following the implementation of RFID.

       On Dec 16, 2021, the Works Ministry said toll transactions using RFID technology for private light vehicles (Class 1) would be implemented at the Juru route in Penang to Skudai in Johor on the North-South Highway starting Jan 15, 2022.

       RFID allows highway users to enjoy a smoother journey through touchless toll transactions.

       It also offers digital cash security and cashless top-ups through the use of the Touch’ n Go eWallet without having to visit top-up counters.

       Fadillah said the RFID implementation was a pilot project with a limited number of toll plazas installed with the facility while the TnG and SmartTAG lanes were still maintained.

       “We have not made it compulsory for highway users to use RFID,” he said. — Bernama