Hannah King, 19, was fined ￡103.20 for not having a railcard for a fare of ￡3.20 (Image: Hannah King)
Hannah King, a journalism student from Leeds, was travelling with Northern Rail from Salford to Manchester Piccadilly after visiting a friend when her phone, which had the e-ticket, ran out of battery.
Hannah's friend bought her a new ticket but forgot to remove her railcard from the purchase.
Northern Rail staff stopped her, took her details and informed her she would receive a letter for not having a railcard.
She bought a ￡3.20 ticket at the discounted price of ￡2.15, but has now been slapped with a fine, bringing the outlay to ￡103.20 thanks to being issued with a ￡100 penalty.
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Hannah told Leeds Live: "I received a letter in the post and sent them an email the cost is totally disproportionate to the amount of the ticket - I got a ￡100 fine for a ￡3 ticket, I was fuming.
"￡100 is a week's worth of rent for a student like me, it's insane. I'm a student and I travel regularly with Northern - every time I buy a ticket - I would say I'm a loyal customer and I expected to be treated a little better and valued.
"I sent a huge email explaining my situation to which I got a two sentence reply, saying 'a fine will be on its way shortly'. I feel like they haven't really listened to what I said."
Hannah received the fine in the post shortly after, the fine is ￡100 for not having a railcard plus ￡3.20 which is the cost of the ticket before the railcard discount. She has considered appealing the fine but doubts it will be successful.
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