close Video Jack in the Box employee opens fire on customer over curly fries Video shows the moment a former Jack in the Box employee opens fire on a customer on March 3, 2021, in Houston, Texas.... Video courtesy of Randall Kallinen, lawyer of the family.A Jack-in-the-Box employee in Texas opened fire on a drive-thru customer in March 2021, and now, video has been released showing the moment the incident escalated. FOX 26 Houston reported that the incident happened at a Jack-in-the-Box near Ge