Many unemployed Virginians say the commission’s unresponsive call center has stopped picking up the phone — to the point where a judge overseeing the agency is being swarmed with calls instead. Support our journalism.... arrow-right All of that has piled up to create a confusing, byzantine system, some critics say, making it inaccessible to those who need it most. Story continues below advertisement “ There’s very little clarity or predictability.... Sally Hudson( D-Charlottesville), a labor e