Customers complained nearly twice as much about their broadband from TalkTalk and Shell Energy, new figures show. Communications regulator Ofcom said that it had been sent 17 complaints for every 100, 000 customers that the providers served between July and September last year. The average across all broadband suppliers is 10 complaints. TalkTalk was also named the landline provider with the most complaints. Complaints have fallen to a record low, and we expect providers to keep working to achie

This may include adverts from us and 3rd parties based on our understanding.... I just froze and shouted to everyone to get out." I could barely see my hand in front of my face.... I collapsed to my hands and knees to get more oxygen and fell down the stairs." I don’t remember much after that....