Those two firms were the latest to collapse, following a string of other failures of small providers in recent weeks. Avro and Green had 830, 000 customers between them who are now waiting to be automatically switched to a new, potentially more expensive, provider....
Under Ofgem rules, any customer of a collapsed firm is moved automatically to a new supplier which it appoints....
The new provider is required to honour any credit a customer has built up in their energy account....
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2021-09-27 00:00:00.0